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Protect Your Identity

Identity Theft Prevention Tips

  • You weren't expecting to receive it
  • It asks you to open a link
  • It uses urgent language
  • It contains misspelled words
  • It has an attachment
  • It requests personal information.  (PINs, passwords, social security numbers, logins, etc.)
  • It pressures you to send money online
  • For your account number
  • To call us vis text message
  • To verify your account number or password
  • To click on a suspicious link in a text message
When in doubt, hang up and call The Bank & Trust to verify you're speaking to us.   We are always happy to hear from you!  (866) 774-6694
  • Shred all documents containing personal information including expired credit cards
  • Do not give out personal information over the phone, through text, or online
  • Pay bills through your Bank & Trust Bill Pay 
  • Enroll in Online Banking and check your accounts often through The Bank & Trust website and app
  • Sign up for eStatements
  • Do not share your passwords or PINs
  • Request a hold on your mail when traveling
  • Close all inactive credit cards and bank accounts
We've partnered with Avannis, a customer engagement team.  As part of The Bank & Trust family, you may receive a phone call or email from them to talk about your experience. 
We always appreciate your feedback!
Hang up and call us (866-774-6694).  We're here to help!

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Every consumer Bank & Trust Discover® Debit Card includes the benefits of dark web alerts, credit monitoring, and access to your FICO score.

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